Frequently Asked Questions

There are always many questions to be answered before a trip even begins. We've set up a list of the most frequently asked questions to help you on your way.

If you don't get the answer you were looking for, please email us directly and we'll get back to you as soon as possible. 


Q. Are flights included in the tour price?
A. No, you will need to make your own arrangements to get to the meeting destination for the first day of your tour. Make sure you keep departure times and possible delays in mind when booking flights. We recommend Skyscanner for comparing prices from the vast majority of airlines.
Q. Are transfers included in the tour price?
A. No, you will need to make your own arrangements to get to the meeting point for the first day of your tour. If you are starting your tour in London we can arrange an airport transfer for you. Please click here for more information.
Q. What is included in the tour price?
A. The tour price includes accommodation for the duration of the tour, transport by private coach, breakfasts and dinner as per your itinerary, ferry crossings (where applicable), guided walking tours and/or excursions as per your itinerary. On top of this, you will have an expert tour leader to assist you along the way with great tips and handy advice!
Q. Are children allowed on your tours?
A. Our tours are not suitable for children under the age of 10 years old. However, at the discretion of Expat Explore we may consider younger children on certain tours if they meet certain criteria and a request is received in writing via email for consideration. Expat Explore reserves the absolute right to accept or decline a booking at our discretion.
Q. Do I need a visa?
A. Please see our visas page and the pre-departure planning section for more information.
Q. What is the average age of your groups?
A. The average age of our travellers is approximately 28-35, however we most definitely welcome older travellers who are still young at heart! A positive attitude and an open mind are more important than a number.
Q. Is travel insurance compulsory?
A. Yes, and you are responsible for arranging your own insurance. Passengers and their personal property travel with Expat Explore solely at their own risk. Please refer to our travel Terms & Conditions for more specific information. For a relatively small price, travel insurance provides you with the peace of mind so that you can enjoy your tour without any worries. To receive a quote from one of our preferred travel insurance partners, please >click here
Q. How much luggage can I bring?
A. Due to weight and space limitations, you are allowed to bring one main piece of luggage weighing no more than 20kg and one small soft bag for hand luggage. On all tours you will have to carry your own luggage (e.g. into hotels and up to your room if hotels don’t have elevators). Please bear this in mind when you are deciding what to pack.
Q. Do you have on-tour luggage storage facilities?
A. No, we do not have these facilities. For security reasons you will be required to keep your belongings with you at all times. Please bear this in mind when you are deciding what to bring.
Q. How do I book/pay?
A. For the most convenient and fastest way, you can book securely online through our website or contact our customer service team to make a booking over the phone. You must pay a deposit of 10% or 50 GBP (whichever is greater) via our online payment platform to secure your place. You can pay the remaining amount up to 35 days before departure, with a debit/credit card or with a bank transfer. Our system will follow up with you closer to the payment date to ensure you don't forget and risk losing your booking.