Best Safety & Hygiene Tips For Travelling In 2021 And Beyond
Here at Expat Explore, the safety and well-being of our travellers and travel crew is our priority.
As the world adapts to new regulations, the tourism and hospitality industry is taking extra precautions regarding how to travel safely. We will be implementing a number of enhanced health and safety protocols on our trips. These additional precautions have been introduced to help prevent the transmission of Covid-19 and to help ensure that our travellers and the Expat Explore team are as safe and protected as possible while on tour.
What We Require From You as an Expat Explore Traveller
We request that all travellers self-monitor daily before the tour for any COVID-19 related symptoms. All travellers will be required to complete a Covid-19 Acknowledgement of Risk (sent by our customer service team) before departing for the tour, and each traveller will be required to sign a Responsible Traveller Pledge (committing to the safety and wellbeing of yourself and fellow travellers).
We advise all travellers to check their home country’s rules and regulations regarding the quarantine period upon return from your tour as well as any requirements they may have before you travel.
Each traveller will be required to bring their own mask and wear it at all (required) times. We ask that our travellers familiarise themselves with the best way to use, clean and store face masks (especially if they are reusable). Travellers should bring their own face masks for use throughout the journey as well as spares. Always remember to practice good hygiene and wash or sanitise your hands frequently.
Travel tip: Plastic bags are good for storing used face masks.
Adequate Travel Insurance
All Expat Explore travellers are required to show proof of adequate travel insurance before embarking on tour. Your policy of insurance is required to cover you and your party against the cost of cancellation by you; the cost of assistance (including repatriation - medical and non-medical) in the event of accident or illness; loss of baggage and money; protection against any Covid-related claims and other expenses.
Please Note: If you cannot provide the Expat Explore team with proof of adequate travel insurance prior to the start of your tour, you will not be permitted to embark on day one.
Health and Safety on Tour
On our coach tours, elevated hygiene and safety procedures will be put into place. Our safe and comfortable coaches are cleaned and sanitised before the start of each tour and daily cleaning is maintained throughout the tour.
Face Masks and Sanitiser
As per regulation - face masks will be compulsory while on the coach, boat and train. While our travellers are expected to pack their own masks and any necessary personal protective gear - face masks will be available for purchase from your tour leader. Hand sanitisers with at least 60% alcohol will be available to travellers and staff at all times.
As per our terms and conditions (Section A8), single travellers will be accommodated in same-gender twin rooms (two single beds, or a double bed and a bunk bed), paired with another single traveller. Triple rooms will no longer be available, thus, three travellers booking together will be accommodated as follows: two travellers will be roomed in one twin room; the third person will be accommodated in a same-gender twin share room.
Travellers that would prefer to be in a room by themselves are welcome to upgrade to a single supplement room at an additional cost.
Safety Measures for Social Distancing on Tour
In line with precautions from various government authorities, such as the UK Foreign, Commonwealth & Development Office (FCDO), social distancing and face masks will be necessary on both rail and coach tours.
Carrying out responsible social distancing while on the coach and train, during city tours, on visits to landmarks, museums and more, will be necessary to help ensure the safety of yourself, the other travellers in your group and our travel crew. This extends to the use of face masks on board the coach and train and where necessary when visiting different destinations.
Coach boarding will be adjusted in line with social distancing measures.
What if someone gets sick on tour?
As laid out in the Responsible Traveller Pledge, all travellers are required to inform their tour leader if they are feeling unwell. Your tour leader will then direct you to a medical practitioner, it is strongly advised that travellers then take all the reasonable steps to ensure the traveller(s) meet all the requirements as laid out by their travel insurance provider. Please see our Terms and Conditions for more information (Sections A10 and A11).
Our Travel Crew are Trained and Here to Help
Our travel crew, which includes your tour leaders and drivers, have previously been trained for important health and hygiene needs while on tour. In addition to this, our crew will have received additional, in-depth health and hygiene training prior to embarking on any future tours. This training is in line with guidelines set out by public health authorities.
As previously mentioned, during the tour, it is expected of travellers who are feeling unwell and/or exhibiting symptoms must inform their tour leader - who will undertake our required safety protocols, which include supporting you by seeking medical care.
For any of your pre-tour or post-tour queries, our excellent Customer Service team is available to help.
Trusted Partners & Service Providers Meet Increased Standards
As the world opens up for travel again, we are ensuring that our trusted partners and service providers meet our updated standards and health and hygiene requirements. In addition to ensuring the comfort and quality of our accommodation and activities for our travellers, our hotels, restaurants, local guides and companies are being carefully assessed. This is to ensure that they are up to date with the increased hygiene standards and that we are confident that they will consistently follow the necessary regulations in the future.
Along with the measures above, we ask our travellers to take personal responsibility for their own well-being and safety. On top of the usual travel hygiene practices, make sure to keep general coronavirus safety precautions in mind; wash your hands regularly, keep your distance, and be prepared with masks, sanitiser and any other personal protection equipment you may require.
Our team is regularly reviewing government tourism and travel updates and ensuring our tours run in accordance with the prevailing public health advice, and recommendations by the World Health Organization, the Centers for Disease Control, the European Centre for Disease Control, and the Public Health Agency of Canada. We are hoping to make this adjustment to the “new normal” of travel as stress-free as possible!
These guidelines are subject to change as the global situation evolves. The enforcement of certain measures (i.e. social distancing and mask-wearing) will vary in different regions. We will defer to local health authorities for best practices in their region. Check with your home country’s policies on testing and post-trip self-isolation as well as the latest travel advisories.