BECOME AN

EXPAT EXPLORE TOUR LEADER

Find a tour

Where would you like to apply?

Please be aware that Expat Explore unfotunately cannot sponser any tour leaders.

You may apply for more than one role, this is to provide an indication of where you would prefer to be based and your prior experience.

  • In your application, please state which of the below tour leader roles page you are applying for.

Please include the below to jobs@expatexplore.com.

  • Your CV
  • A cover letter
  • A scan of your passport/work permit
  • 2 recent travel photos

1. Tour Leader Roles

Are you a keen traveller? Are you a quick thinking, hands on, proactive, practical person? Do you have the ability to communicate and deal with people of all ages and different cultural backgrounds? Do you want to break free from the 9-to-5 lifestyle and travel the world? Fancy making the European roads and cities your office instead?

Then you could be one of our passionate, enthusiastic and professional tour leaders showing our valuable clients the best of Europe.

We are ​no longer accepting applications for the 2017 training programme​, but please keep an eye on this page. We will start accepting applications for the 2018 season in the autumn​.

​We are always looking for experienced tour leaders to lead ad-hoc groups throughout the high season, so if you have 3+ years experience in tour leading, please do not hesitate to contact us.​

​To learn more about the application process, please click on the green Apply now button on your right to read more about the different roles.

This page will tell you everything you need to know about the role, but if you have any questions, do not hesitate to contact jobs@expatexplore.com.

2. Tour Leader Qualities



Personality

A burning passion for working with people
You see tour leading as a
career

A diplomatic temperament
 
Proven or potential ability to deal
with groups confidently

Skills

Excellent customer service skills
Good organisational skills
 
Previous tour leader experience
will be beneficial
 
Good leadership skills

Abilities

Good with numbers/accounting
Ability to research each destination
in depth
Be fluent in English, other languages
will be an added bonus, but
not essential
You must be a team player and
have the ability to work well on
your own


Benefits of tour leading for Expat Explore?

  • Living expenses are covered during a tour (accommodation, breakfast and most dinners)
  • An interesting opportunity to explore and learn about Europe
  • Competitive commission structure & daily wages
  • Meet new people from around the world
  • Be part of the best road crew in Europe

Legal requirements

You must be a holder of one of the following:

  • European Passport
  • "Right of Abode" for the United Kingdom
  • "Residency" for the United Kingdom
  • Valid work visa for the United Kingdom

3. Compensation & Benefits

The full compensation and benefits package will be provided during the interview and training stage. A few of the benefits are:
  • Tour Leaders enjoy the same delicious meals as clients. This includes all breakfasts and some dinners/lunches
  • Tour leaders are accommodated in single rooms throughout the tours whenever possible, and we also offer complimentary accommodation before any London departures
  • Tour leaders are provided with a tablet and mobile phone, including a daily allowance
  • Daily salary as well as a competitive bonus and commission structure
  • One complimentary excursion/entrance per tour
  • Crew uniform
  • Access to computers and tour library between tours
  • Discounted travel

4. Application & Interview Process

After submitting your application, we will carefully assess your application. If your profile matches our requirements, we will invite you to the first interview – either via Skype, in our London office or we will ask you to complete a short video interview. During this interview, we evaluate your experience, personality and knowledge of our tours.

The second interview will be a performance interview. Here, we might ask you to present different spiels and games. We will also assess your reaction to different scenarios and your commitment to the role. We expect you to know everything about the company by now. Preferably this interview will be conducted in person at our office in London.

If we like what we see, we will invite you to either attend our Training Programme or, if you are highly experienced and we don't have a Training Programme, we will send your on a shadowing tour. Please note that we might ask you to attend a third interview.

Only the most skilled trainees will make it through the Training Programme and become established Expat Explore tour leaders. If you are lucky enough to get invited to our Training Programme, you will need to start practising and researching immediately.

5. Expat Explore Training Programme 2017

Our Training Programme for 2017 trainees will commence 3rd April 2017, and will last up to 4 weeks. The exact programme and the training manual will be provided to successful applicants before the training commences. The main purpose of training is to make sure our tour leaders are fully prepared to take groups through Europe or the UK.

Before the training begins, trainees will need to have prepared themselves extensively – practicing country, city spiels and walking tours. Depending on knowledge and previous experience, this phase might take up to 4-5 months.

The Expat Explore Training Programme is threefold. The first part consists of one week of classroom training in the London office. Your trainers will closely monitor your progress and educate you where needed. You might even get some homework! No accommodation, meals or compensation will be provided at this stage.

The second part of the Training Programme is the training tour. You will only be invited to participate in the training tour if you have completed the classroom training. The training tour will last up to 12 days.

The third part of the Training Programme is another week of classroom training in the London office to ensure you are ready to take out groups on your own.

If you have completed all parts of the training programme, you will either start to lead tours, or get invited to receive additional training on destinations/tour types.

6. Comments from the Co-Founder

Dear Explorer,

Thank you for your interest in Expat Explore and welcome to our recruitment page.

As one of the founders of Expat Explore in 2005, I am confident that you will have a rewarding time working as a tour leader, and becoming a part of the Expat Explore family. As a tour leader you will be the face of the company, giving our clients the time of their lives.

What you will experience when tour leading for Expat Explore is directly the work of myself and the hardworking team at Expat Explore. Every day we aim to improve the tours and we hope to surprise the clients with the standard of service they receive on tour.

I hope to see you on board with us very soon!

Carl Cronje

7. Tour Leader Job Description

Organiser

  • To ensure the tour is well organised and run to a timetable that allows all the sights on the itinerary to be visited
  • To book or confirm all meals and accommodation required by the company
  • Providing clients with a detailed programme for the day every morning and/or evening
  • Proactive planning for days ahead and upcoming tours
  • Responsible for your own mobile phone budget and keeping spend within this budget
  • Reconfirming hotels and suppliers before arrival

Entertainer / facilitator

  • Provide expert, informative commentaries on countries, cities and sights visited
  • Stimulate the social aspect of the tour by organising activities and competitions etc
  • Encourage groups to mingle wherever possible

Diplomat

  • Deal with a wide variety of people and situations diplomatically and professionally as the tour leader and a representative of Expat Explore
  • Facilitate a harmonious relationship between group members, staff and service providers
  • To always be polite and friendly towards clients

Travel Expert

  • Sharing your knowledge in a professional and informative manner
  • Develop your knowledge of cities, sights and countries
  • Keeping your knowledge up to date and recent
  • Answer all questions from clients. As the tour leader it's your responsibility to know the answer to every possible question!
  • Learning basic language skills of the countries you are visiting

Accountant

  • Complete a neat, balanced, receipted set of accounts at the end of each tour
  • Pay all tour bills, accommodation, parking, city/road taxes etc
  • Plan expenditure in advance so that you always have money available for expenses
  • Collect money for optional excursions and make a payment for the services

Caretaker

  • To be aware of clients safety at all times
  • To educate clients to ensure their personal and property safety
  • To deal with emergency situations that arise such as ill health, accidents and loss of property
  • Liaise with the London office
  • To facilitate quick and efficient professional help such as doctors, lawyers and ambulances when needed

Expectations Manager

  • Exceeding customer expectations on a daily basis
  • Make it easy for clients to talk to you
  • Understand what clients want
  • Maintain a one-on-one relationship with clients
  • Make the tour a true representation of the tours offered online.
  • Be upfront, direct and honest
  • Clearly communicate what you can and cannot do as well as what the company does and does not offer
  • Explain how you go about your work and what can be expected of you

8. Meet the Tour Leaders

How is it to be a tour leader? Get to know a little more about the peaks of the job by meeting Mark.

Mark:"My name is Mark. I am currently a tour leader for Expat Explore. I have just finished my third season with the company and my passion and enjoyment for the job is still as high as the first day I began Tour Leading.

I don't know of many jobs across the world where you can travel and have fun while working. People that travel are always energized and want to get the most out of their time while in any destination. Imagine 40+ people smiling excited first thing in the morning - it's truly incredible.

The people you meet, the places you see, the drivers you work with and the friendships you make along the way makes this the job of a lifetime.
Keep smiling, keep travelling and never stop exploring!"

You can learn more about our Tour Leaders here


9. Frequently Asked Questions

Does Expat Explore provide training?

Yes we do! Scroll back up to number 6 to see what's included in our training programme.

Will my expenses be covered during training

Expat Explore will cover expenses during the training tour such as accommodation, breakfasts and some dinners (as per tour itinerary). Expenses during the classroom training will not be covered.

How long is the season? Can I work year-round?

Expat Explore have tours throughout the year with our busiest periods being April to September and during the festive period.

How does the scheduling of tours work, and how much work can I expect?

Most Tour Leaders will know their exact schedule up to a week before the following month. During the busy season Tour Leaders are on the road around 25 days of each month.

Where is my base between tours?

This is completely up to you. One of the great things about being a Tour Leader is that the time between tours is completely yours.

I have many years' experience in tour leading - will I still need training?

All our Tour Leaders will need training on how to lead tours for Expat Explore, but the training for experienced tour leaders will be tailor made and might not follow our Training Programme strictly.

How big are the groups?

Expat Explore groups can be up to 52 passengers plus the Tour Leader and the driver.

Will Tour Leaders go on different types of tours, or will they only be trained on one itinerary?

The training tour for the Training Programme in April 2016 will be the Europe Escape tour, as this is our most popular itinerary. Within a few months Tour Leaders are trained to lead different itineraries, and there are plenty of possibilities to develop further when leading tours for several seasons.

Can I request time off during the high season?

Yes! We are very flexible with time off, and we do our utmost to make sure the Tour Leaders get gaps to re-energise.