With our Price Match Guarantee, we promise to give you great tours at unbeatable prices. In fact, we’re so passionate about affordable travel that we’re putting our money where our mouth is. If you find one of our tours at a lower price with an online travel agent, we’ll match it!
1. You find a tour departure selling at a lower rate than what appears on our site
You’ve seen a cheaper fare for the same departure date on the same tour from one of our ATOL or ABTA registered Online Travel Agencies.
2. Email us within 24 hours with proof
Email a screenshot and URL to the website of the lower offer incl. taxes to info@expatexplore.com within 24 hours of finding the lower price.
NB! The screenshot must display the last step of the booking process on the website of the Expat Explore Travel Online Affiliate in question (before entry of credit card / payment details), ensuring the name of the tour is visible for our comparison, including proof of date and time.
By sending this email you agree to our Price Match Guarantee Terms & Conditions. Alternatively, you can complete the form below.
3. Use this subject line
Use subject line “Price Match + the tour name” so we can easily assist you. You will receive an automated email to confirm receipt of your request.
4. We’ll check it out
Expat Explore will inspect the competitive offer within our business hours to ensure the offer complies with our T&Cs. Additional information may be required from you at this stage, and should be provided in a timely manner.
5. Receive a provisional booking via email
If valid, Expat Explore will make a provisional reservation on your behalf with our promised amount applied, which will be sent to you via email.
6. Confirm your booking!
We promise to hold your reservation for 48 hours. All you need to do is click the link in your email to make your payment online, or give us a call so that we can process your booking.