Italy Rail Express

No, you will need to make your own arrangements to get to the meeting destination for the first day of your tour. Make sure you keep departure times and possible delays in mind when booking flights. Please click here to visit Skyscanner - a useful tool for comparing prices from the vast majority of airlines.

When you book for more than one person, we will by default group you together in the same room(s), unless you request single supplements or specifically request us not to. 

If there are unequal numbers (3, 5, 7 etc.) then the remaining traveller will be roomed with another passenger of the same gender. Please note that minors under the age of 18 cannot share with another traveller outside of your group's booking.

If you are making separate bookings and would like to share the same room(s), please send us an email with the booking references for each of the travellers and the details of your preferred rooming allocation.

Yes, and you are responsible for arranging your own insurance. Passengers and their personal property travel with Expat Explore solely at their own risk. A suitable insurance policy should provide adequate cover for medical expenses arising through illness or accident prior to or during the holiday, and loss of holiday monies through cancellation or curtailment of the holiday or other insurable reasons. Clients should ensure that there are no exclusion clauses limiting protection for the type of activities in their tour. 

For a relatively small price, travel insurance provides you with the peace of mind so that you can enjoy your tour without any worries. To receive a quote from our preferred travel insurance partner please visit World Nomads*.

For more information on what to look for in a travel insurance policy, click here.

While Expat Explore cannot assist with booking pre or post-tour accommodation, we have partnered with Booking.com for affordable accommodation options prior to and after the tour. 

If you would like to receive the hotel list in advance so that you can book accommodation at or nearby the start hotel, please request this by sending an email to info@expatexplore.com with your booking reference.

Expat Explore can provide travellers requiring visas with visa support documents on a request basis. Please note that you are required to pay for your tour in full in order to receive the documents. This is an embassy/consulate requirement by law. Once you have received confirmation that your booking has been paid in full, you can request your visa support documents by emailing info@expatexplore.com - please allow up to 10 working days to receive these documents.

All travellers are required to carry their own bags. Our walking tours can last up to 3 hours and certain places involve walking up and down stairs. We want you to enjoy your tour, so read through the itinerary thoroughly and make your own conclusions as to whether you feel that you are fit and healthy enough.

Our tours are not suitable for young children, so we set a minimum age limit of 10 years old. However, at the discretion of Expat Explore we may consider younger children on certain tours if they meet certain criteria and a request is received in writing via email for consideration. Expat Explore reserves the absolute right to accept or decline a booking at our discretion.

Your deposit secures your spot on tour and locks in the price you pay. Although the deposit you pay at the time of booking is non-refundable, you're protected by our 10-Day Money-Back Guarantee – a full refund if you cancel within 10 days of making your booking.

For more information, please refer to the 10-Day Money-Back Guarantee in our Terms & Conditions.

Before the tour starts, you will receive an email from us requesting your dietary requirements. There is always a vegetarian option available. We try as much as we can to offer you the traditional local cuisine.

No, you will need to make your own arrangements to get to the meeting point for the first day of your tour. We have partnered with Welcome Pickups to secure a hassle-free service. You will be met at the arrivals gate by your driver. Your driver will track your flight, so they'll wait for you even if it's delayed. Please click here to book an airport transfer.

This is up to you and will vary depending on how much you wish to spend on snacks, drinks, souvenirs etc. We do not include entrance fees to attractions and museums. We do, however, provide you with free time to see everything you want, and our tour leaders will have all the information on pricing and locations so you can manage your own budget. Please refer to your tours specific pre-departure information and optional excursions guide for further details.