All of our tours are guaranteed to depart. This means that every date is confirmed to run and we won't cancel it, barring unforeseen or extraordinary circumstances preventing us from running the tour safely & securely.

So once you've booked, you can go ahead and sort your flights and get excited. Your adventure is locked in.

Please see section 27 (Guaranteed Departures) of our Terms & Conditions for full details.

Our Money Back Guarantee gives you peace of mind to secure your booking at today's price. If you decide the tour isn't right for you, simply cancel within 10 days of booking for a full refund.

You can also change your tour or departure date as many times as you like without paying an amendment fee, provided you make the change at least 60 days before your tour starts. Changes made within 60 days of departure may incur an amendment fee. Please note that the current website price for the new tour or date will apply. See our Terms & Conditions for more information.

This tour is not affected by the situation in the Middle East. All upcoming departures are operating as scheduled.

Travelling with us means you are never on your own. You will be accompanied throughout your trip by an expert tour leader who guides you every step of the way. All transport and accommodation are organised for you, so there is nothing to worry about. Should anything unexpected happen, you will have access to a 24-hour emergency contact number and the full support of our head office team. You also have the added peace of mind of booking with a company regulated by ABTA and ABTOT.

No, you will need to make your own arrangements to get to the meeting destination for the first day of your tour. Make sure you keep departure times and possible delays in mind when booking flights. Please click here to visit Skyscanner - a useful tool for comparing prices from the vast majority of airlines.

When you book for more than one person, we will pair you with someone from your booking in a twin-share room with a private bathroom, unless you inform us otherwise. Single rooms are available upon request, at an additional cost.

If your group has an uneven number of travellers (e.g. 3, 5, 7), the remaining traveller will be roomed with another passenger of the same gender. Please note: minors under 18 cannot share a room with someone outside of your own booking.

If you are making separate bookings but want to share a room, just send us an email with your booking references and preferred rooming arrangements. We’ll take care of the rest!

Yes, and you are responsible for arranging your own insurance. Passengers and their personal property travel with us solely at their own risk. A suitable insurance policy should provide adequate cover for medical expenses arising through illness or accident prior to or during the holiday, and loss of holiday monies through cancellation or curtailment of the holiday or other insurable reasons. Clients should ensure that there are no exclusion clauses limiting protection for the type of activities in their tour. 

For a relatively small price, travel insurance provides you with the peace of mind so that you can enjoy your tour without any worries. To receive a quote from our preferred travel insurance partner please visit World Nomads*.

For more information on what to look for in a travel insurance policy, click here.

While we cannot assist with booking pre or post-tour accommodation, we have partnered with Booking.com for affordable accommodation options prior to and after the tour. 

If you would like to receive the hotel list in advance so that you can book accommodation at or nearby the start hotel, please request this by sending an email to info@expatexplore.com with your booking reference. 

We can provide travellers requiring visas with visa support documents on a request basis. Please note that you are required to pay for your tour in full in order to receive the documents. This is an embassy/consulate requirement by law. Once you have received confirmation that your booking has been paid in full, you can request your visa support documents by emailing info@expatexplore.com - please allow up to 10 working days to receive these documents.

All travellers are required to carry their own bags. Our walking tours can last up to 3 hours and certain places involve walking up and down stairs. We want you to enjoy your tour, so read through the itinerary thoroughly and make your own conclusions as to whether you feel that you are fit and healthy enough.

Our tours are not suitable for young children, so we set a minimum age limit of 10 years old. However, at our discretion, we may consider younger children on certain tours if they meet certain criteria and a request is received in writing via email for consideration. We reserve the absolute right to accept or decline a booking at our discretion.

Your deposit secures your spot on tour and locks in the price you pay. Although the deposit you pay at the time of booking is non-refundable, you're protected by our 10-Day Money-Back Guarantee – a full refund if you cancel within 10 days of making your booking.

For more information, please refer to the 10-Day Money-Back Guarantee in our Terms & Conditions.

Before the tour starts, you will receive an email from us requesting your dietary requirements. Tell us about any dietary requirements before you travel, and we'll do our best to accommodate you. A vegetarian option is available at all included meals, but we're unable to guarantee the availability of vegan, gluten-free, and lactose-free options. If your requirements are strict, we'd suggest packing snacks as backup, just in case.

No, you will need to make your own arrangements to get to the meeting point for the first day of your tour. We have partnered with Welcome Pickups to secure a hassle-free service. You will be met at the arrivals gate by your driver. Your driver will track your flight, so they'll wait for you even if it's delayed. Please click here to book an airport transfer.

This is up to you and will vary depending on how much you wish to spend on snacks, drinks, souvenirs etc. We do not include entrance fees to attractions and museums. We do, however, provide you with free time to see everything you want, and our tour leaders will have all the information on pricing and locations so you can manage your own budget. Please refer to your tours specific pre-departure information and optional excursions guide for further details.