• 1 February 2021

Here at Expat Explore, we have been making travel possible for over 15 years; taking travellers to amazing destinations across Europe and the rest of the world. While we have seen unprecedented changes and challenges for the travel industry over the last year, we are more committed than ever to making travel possible for everyone! We want to give you confidence and peace of mind when booking your next overseas trip.

Our team understands that people may feel concerned about making a future booking while there is still some uncertainty around international travel. To help give you booking confidence during this time of uncertainty, we have added some new features to our tour bookings process. 

You may be wondering,  “why should I book a trip for the future now?” The answer: To make the wait until international travel is open once again a little bit easier! We find that having something to look forward to helps make the wait much more pleasant! 

We are all about hassle-free travel and these features will help you out, giving you the flexibility to postpone or cancel your booking should you need to. 

This is how we help you book with confidence:

  • Flexible date changes

As an Expat Explore traveller, you are able to change your coach tour departure date as many times as you wish, for any reason. These changes are made with no amendment administration fees (as long as the departure date is more than 45 days away and 60 days if there is an internal flight). 

Related: Keep up to date with Expat Explore travel advice.

Enjoy flexible date changes when you book with Expat Explore.
  • 30-Day money-back guarantee

If 2020 taught us anything, it’s that life can be unpredictable! If you have booked a tour and find that you need to cancel, you can rest assured that you have 30 days to change your mind. Simply let the team know and you will receive a full refund of all payments made until that point. 

Please note: Full payment is required 45 days prior to departure at which point the offer expires. 

  • Only pay the rest 45-days before you depart on your trip

We understand that holidays can be pricey! To help give you peace of mind when booking,  all you need to pay is a small deposit and you’ll lock in your tour price! You can book now and pay the rest later. The remaining balance is only due 45 days before you begin your Expat Explore tour and you are free to pay off the rest in instalments. This gives you plenty of time to plan your finances for your trip! 

You can pay in instalments and up to 45 days before your trip!
  • We are an accredited member of ABTA

As an accredited member of ABTA, and in line with their Code of Conduct, we are committed to offering you customer support, travel expertise and protection on tours. ABTA is the UK’s largest travel association which represents a network of 4,300+ travel agents and tour operators. The trusted travel brand guarantees that you can expect a high standard of service from its members. When you see the ABTA logo, know that you can book with confidence! 

Related: Learn more about ABTA’s commitment to helping travellers #Bookwithconfidence.

  • Staying safe while you travel

On top of the features that make booking as stress-free as possible, we are dedicated to keeping our travellers and team members safe while on tour. In short, your safety is our top priority! We have a number of enhanced health and safety measures in place on our tours including coach hygiene procedures and in-depth crew training. 

Related: Learn more about the enhanced health and safety measures for our tours. 

Our team is looking forward to travelling the world with you again!

While the state of international travel may be uncertain, the Expat Explore team is all about making travel possible for everyone. That is why we are here to make booking your dream holiday easy and as hassle-free as possible. We may have to be patient a while longer before we can pack our bags, grab our passports and start travelling the world again, but do you know what makes waiting easier? Having something to look forward to! So now is a great time to book your future trips!

Start planning, book with confidence and start getting excited for hitting the road safely and with peace of mind!

Questions & Comments




  1. Geraldine Luna says:

    I put a deposit down for 2 people for the Northern Explorer -18 days , booking # 202012254.

    If I change my mind, can I use this deposit to book a different tour for 2022, example, Spain and Portugal?

    Thanks!

    • Expat Explore says:

      Hi Geraldine,

      Thank you for your comment.

      You can change your departure date and we will waive the amendment fee, however you will have to book at the current website price of the newly selected date. It doesn’t have to be the same tour but any of our other tours across the globe.

      Send us an email to info@expatexplore.com with your new travel dates and we will action the change for you accordingly.

      Yours in travel,
      Expat Explore

  2. My tour contact is EBGXXXXXXX1 and the other number is 2XXXXXXXX.
    We have 6 reservations for Greece and want to move to the same time in May2022. I have sent one message with no response. I would like to make the change as soon as possible. Thank you very much,
    Kim

    • Expat Explore says:

      Hi Kim,

      Thank you for your comment.

      I have successfully changed your tour dates to 18 – 24 May 2022. Please check your email for your new booking summary.

      I hope you have a great day further. Thank you for your continued support.

      Should anything be unclear and you have more inquiries, please do not hesitate to contact us.

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